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Splunk App Upgrade Guide for SAP PowerConnect App 8.1.0

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Important: Please note that an upgrade to the PowerConnect Splunkbase version 7.0.+ will require a restart of the search head where the existing app is installed. Therefore, the upgrade needs to be scheduled within your organization’s maintenance windows because the search head will temporarily be unavailable.

BEFORE COMPLETING THE UPGRADE: For Splunk Cloud customers running PowerConnect Splunk app versions 7.0.0-7.2.0, please refer to Knowledge Base #173 to address a bug specific to Splunk Cloud that may prevent the Master Inventory Lookup (and potentially other KVstore-based lookups) from generating properly.

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  • If the user wants to use the “SAP Cloud - CPI Message Monitoring”, “SAP Cloud - API
    Management Monitoring” and “Success Factor Monitoring Dashboard” dashboards, the user needs to enable the saved searches “Cloud CPI Source - Lookup Gen”, “Cloud API Source - Lookup Gen - Run Once Only” and “Cloud Success Factor Source - Lookup Gen - Run Once Only”. The steps to enable the savedsearches are:

    1. On Splunk's menu bar, Click on Settings -> Searches, reports, and alerts.

    2. Search for “Cloud CPI Source - Lookup Gen” or “Cloud API Source - Lookup Gen - Run Once Only” or “Cloud Success Factor Source - Lookup Gen - Run Once Only”.

    3. Click on "Edit" dropdown under "Actions" and click on "Enable".

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Optional Configuration (

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multi-language support):

  • The app version 6.4.0 and onwards supports English, German, Japanese, and Japanese partial Korean languages apart from English. By default, Splunk automatically uses the language that the user's browser is set to. To switch languages, either the browser's locale setting can be changed or for a given Splunk session it can be changed by modifying the URL that you use to access Splunk. For different languages use the URL as specified:

  1. German: http://<your_splunk_instance_address>/de-DE/app/BNW-app-powerconnect/

  2. Japanese: http://<your_splunk_instance_address>/ja-JP/app/BNW-app-powerconnect/

  3. Korean (limited support): http://<your_splunk_instance_address>/ko-KR/app/BNW-app-powerconnect/

  4. American English: http://<your_splunk_instance_address>/en-US/app/BNW-app-powerconnect/

  5. British English: http://<your_splunk_instance_address>/en-GB/app/BNW-app-powerconnect/ *(Replace the placeholder in the URL)

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Note: In case the dashboard is not getting shown in the expected language after going to the appropriate URL, the user should clear the browser cache and refresh the dashboard.
Note: Description works for Splunk version 7.3.x and above
Reference: {*}{+}https://docs.splunk.com/Documentation/Splunk/8.0.6/Admin/Userlanguageandlocale+*

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