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Select the group by double-clicking on it. The title should be changed to the name of defined group
Click on Create KPI button Populate
Name: should be in lowercase and not contain spaces or any non-readable characters
Description: free text to describe the KPI
Active: used to activate/deactivate KPI extraction
Applicable for section is used to select Group Definition/event type and Subgroup/subtype, which will be the source of the KPI data
Calculation Rule section contains the rule on how to create KPI value.
Field: the field name, which exists in the selected Group/Subgroup defined in the section above
Dimensions: used to aggregate data per certain dimensions like Instance name. Indicated field fields should exists in the selected Group/Subgroup defined in the section above
Function: aggregation rule used to generate the value. Following values/functions are supported:
None - no aggregation made and the value is taken as is from each event (can generate a lot of metrics in case there is big dataset)|
Average - average value is calculated
Sum - total sum
Max - maximum value
Min - minimum value
Count - count of events in the batch
Unit: free text, which would describe the unit
Confirm the dialog
Define conditions (if necessary)
Once KPI definition is saved, it is possible to filter out events which will be considered during KPI calculation by pression on the Condition button at specific line:
Conditions are following standard range definition format. Please find below the sample of conditions used to pick only busy dialog work processes.
Confirm and Save dialog
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