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Proactive Service Monitoring
Gain visibility into service health and identify potential degradations or disruptions before they impact business operations.
Planned Maintenance Management
Monitor and plan around scheduled maintenance events to minimize business impact.
Incident Correlation and Analysis
Correlate status events with other performance and usage metrics to analyze the root cause of issues and resolve them effectively.
Service-Level Agreement (SLA) Compliance
Track service disruptions and degradations to ensure compliance with SLAs and identify areas for improvement.
Historical Trend Analysis
Use collected events to analyze historical data for recurring issues, enabling predictive maintenance and capacity planning.
Status
Available
Configuration
Retrieving SAP Cloud ALM service key details
Log on to the SAP BTP cockpit.
Click on your SAP Cloud ALM global account, then on your SAP Cloud ALM sub-account.
In the navigation panel, choose Services > Instances and Subscriptions.
Under Instances click on the relevant instance of the service SAP Cloud ALM API
In the area that opens, choose Service Keys.
You see your service key in JSON format. The key includes the application URL, service URL, client ID, and client secret.
Note down the endpoint api, identityzone (tenant name), url, client id and client secret
Adding a SAP Cloud ALM Status Events Input in PowerConnect Cloud
Login to the PowerConnect Cloud web UI
Click on the Inputs link in the menu bar
Click the + button to add a new Input
Select CALM
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Select status-events under sap-calm
Fill out the details of you SAP CALM tenancy where:
SAP CALM tenant url = e.g. https://<tenant name>.<region>.alm.cloud.sap
e.g. https://mytenant.ap10.alm.cloud.sapSAP CALM token url = https://<tenant name>.authentication.<region>.hana.ondemand.com/oauth/token
e.g. https://mytenant.authentication.ap10.hana.ondemand.com/oauth/tokenClient Id = clientid
Client secret = clientsecret
Choose the Output you wish to send the Status Events to
Click Save
The Input is now created
Configuration Options
Configuration | Description | Required | Default Value | Comments |
|---|---|---|---|---|
How frequently to poll for new data in seconds | How often the input will check for status events | True | 60 |
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Unique Identifier for the Input | A unique ID for the input | True |
| Spaces are not allowed |
Friendly name for the Input | Friendly name for the input | True |
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System ID | System ID (or SID) of the system. The value of this field will be mapped to the source field in Splunk/Dynatrace and is used in dashboards for grouping related system events | True |
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Lag in Seconds | How far behind the input will lag in seconds | True | 60 | This setting is to deal with SAP APIs that sometimes lag behind under high load |
Enable Data Collection | Enable / Disable the Input | True | True |
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SAP CALM Tenant URL | The SAP Cloud ALM tenant url | True |
| This is the base tenant url without the path |
SAP CALM Token URL | The SAP Cloud ALM token URL | True |
| Must include /oauth/token |
Client ID | API Client ID | True |
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Client Secret | API Client Secret | True |
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