Raising a PowerConnect Support Request

To request product support for the PowerConnect application, please send an email to:

Sending an email to this address, will create an incident automatically in the PowerConnect team’s ITSM solution, and the incident will be responded to according to the SLAs documented in the https://powerconnect.atlassian.net/wiki/spaces/POW/pages/3076980737

Here is additional information regarding the support process for customer incidents: