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  • Inform yourself about latest and valid software components fitting to your software basis. In case of doubt contact PowerConnect support: Raising a PowerConnect Support Request.

  • Get all the necessary software packages you need for installation.

  • Consult related documentation resources.

!Important notes:

Known Issues

Issue Title

Issue Description

Resolution

Obsolete Extractor Added to PowerConnect Configuration During BC Set Activation

During the BC set activation process, we have seen an obsolete version of the table reader extractor added to the PowerConnect administrative console when customers have performed an upgrade. This issue causes short dumps in the system where the application is installed.

  • Confirm with the PowerConnect team via support incident that the short dumps are being caused by the obsolete table reader extractor being added during the BC Set activation process by attaching the PowerConnect troubleshooting logs (reference KB 97 - Troubleshooting Information) to a support incident.

  • Once the issue has been confirmed, reference KB 118 - Remove PowerConnect Extractor, which outlines how to remove the obsolete extractor from the PowerConnect administrative console.

SPAM Stops with message Errors when Disassembling OCS Package

SPAM stops during early phase of patch application (DISASSMBLE STAGE) reporting

Phase DISASSEMBLE: Explanation of errors and warnings

Image Modified

With the error The OCS package SAPK-670XXXXXXX is not digitally signed

This error / warning can be ignored. Partner OCS packages are not signed, only SAP packages are signed.

Image Modified

1. Stopping running processes

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  • Refresh the screen to check for the import status to see if job is finished.

    Image RemovedImage Added

  • After successful queue import, queue must be confirmed by using menu item Support Package → Confirm.

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